7u7b Casino Terms and Conditions

Key Terms

The following terms are used in these terms and conditions with the meanings stated below:

• "Platform" or "Site" — The 7u7b Casino website and all associated services.
• "User" or "You" — Anyone who has registered on the platform or is using its services.
• "Account" — Your personal registered profile on the platform.
• "Bonus" — Any financial or non-financial benefit provided by the platform.
• "Wagering Requirement" — The amount that must be wagered to become eligible to withdraw bonus funds.
• "Terms and Conditions" — All provisions and guidelines in this document.

Registration Eligibility

The following conditions must be met to create an account and use the services on the 7u7b Casino platform:

• You must be at least 21 years of age (for those aged 21 and above only).
• You must be located in a jurisdiction where online gaming is legally permitted.
• Each person may create only one account.
• All information provided at the time of registration must be accurate, complete and current.
• The account is for your own personal use and may not be used on behalf of any third party.

Account Security

It is your responsibility to ensure the security of your account. Please follow the guidelines below:

• Keep your password confidential and do not share it with any third party.
• If you notice any suspicious activity, notify our support team immediately.
• The platform will not be held responsible for unauthorized access to your account.
• You are responsible for all activities carried out through your account.

Identity Verification (KYC)

The platform may request verification of your identity at any time. In such cases, you may be required to submit applicable documents (national identity card, passport or equivalent document). Withdrawals may be restricted until identity verification is completed.

Deposit Rules

The following conditions apply when depositing funds on the 7u7b Casino platform:

• Minimum deposit amount: ৳200 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Once a deposit is confirmed, it is generally credited to the account instantly.
• Deposit funds will not be accepted from a third party's payment method.
• All deposits must be made from a payment method registered in your own name.

Withdrawal Rules

The following rules must be followed when withdrawing funds:

• Minimum withdrawal amount: ৳800.
• Withdrawal processing time: generally within 5 to 30 minutes.
• Withdrawals will be made to the same payment method used for the deposit.
• The wagering requirement must be met before withdrawing funds associated with a bonus.
• Withdrawals may be delayed if identity verification has not been completed.
• The platform reserves the right to temporarily suspend withdrawals in cases of unusual or suspicious transactions.

Welcome Bonus

7u7b Casino offers an attractive welcome bonus for new members:

• 120% first deposit bonus, up to a maximum of ৳15,000.
• A 15x wagering requirement applies to this bonus.
• Bonus funds may not be withdrawn before the wagering requirement is met.
• Each user may claim the welcome bonus only once.
• If the wagering requirement is not met within 30 days of receiving the bonus, the bonus will be considered void.

General Bonus Policy

The following general rules apply to all bonuses and promotions:

• The platform reserves the right to modify or cancel bonus offers at any time.
• Attempting to take advantage of bonuses using multiple accounts or devices is strictly prohibited.
• If evidence of bonus abuse is found, the account may be suspended or terminated.
• The specific terms and conditions of each promotion will be published alongside that offer.
• In the event of any dispute regarding bonuses, the decision of 7u7b Casino management is final.

VIP Program

7u7b Casino has a 5-tier VIP program that provides weekly cashback:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.7% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.
• Diamond: Up to 1.2% weekly cashback.

The criteria for VIP tier upgrades are determined at the platform's discretion. Cashback will be automatically credited to your account every week.

Gaming Code of Conduct

The following code of conduct must be followed while playing games on the 7u7b Casino platform:

• All games must be played fairly. Any form of cheating or manipulation is strictly prohibited.
• Any attempt to exploit software bugs or errors to gain money will result in the relevant winnings being declared void.
• Playing games using bots or automated software is completely prohibited.
• Operating multiple accounts from the same IP address is prohibited.
• Any attempt to collude with other players to harm the platform is prohibited.

Technical Issues & Disputes

If any technical issue arises during a game, the following policy will apply:

• If a game is interrupted due to loss of internet connection, an attempt will be made to resume from the last known state of the game.
• If a round is left incomplete due to a server error, the bet for that round may be refunded.
• In the event of a dispute regarding game results, the game provider's server log will be considered the final evidence.
• Any disputes must be reported via 24/7 live chat or by emailing [email protected].

List of Prohibited Activities

The following activities are completely prohibited on the 7u7b Casino platform:

1. Money laundering or transactions involving illegal funds.
2. Fraudulently or dishonestly obtaining bonus benefits through deceptive means.
3. Attempting to gain unauthorized access to the platform's systems or network.
4. Creating or operating an account by providing false information.
5. Conducting transactions using third-party payment methods.
6. Launching cyberattacks against the platform, or spreading malware or viruses.
7. Threatening or harassing any officer or employee of the platform.
8. Selling or transferring your account to another person.

Involvement in any of the above prohibited activities will result in permanent account termination and the associated funds may be confiscated.

Data Collection & Use

7u7b Casino is committed to protecting the privacy of your personal information. We may collect and use your information for the following purposes:

• Managing your account and providing services.
• Identity verification and fraud prevention.
• Fulfilling applicable legal obligations.
• Communicating with you and providing customer support.
• Improving the quality of our services.

To learn about our full data protection policy, please visit the Privacy Policy page.

Cookie Policy

Our platform uses cookies to enhance your user experience and ensure the functionality of the site. By continuing to use the platform, you will be considered to have given your consent to our cookie policy.

Platform Liability

7u7b Casino accepts no liability in the following cases:

• Loss caused by problems with your internet connection or device.
• Issues caused by the failure of third-party service providers.
• Loss resulting from leaving your account information unsecured.
• Service disruptions due to force majeure events such as natural disasters, war, or government restrictions.
• Personal financial loss resulting from gaming activity.

Account Closure by the Platform

7u7b Casino may suspend or permanently close your account in the following circumstances:

• Violation of any clause of these terms and conditions.
• Evidence of fraudulent activity.
• No activity on the account for an extended period.
• Failure to cooperate with the identity verification process.
• To meet legal or regulatory requirements.

Account Closure by User

You may close your account at any time. To close your account, contact our support team. Withdraw all valid funds in your account before closing it. Bonus funds will be considered void if the wagering requirements have not been met.

Complaint Submission Process

If you have any complaint or dispute, please follow the steps below:

1. First, report the matter to our 24/7 live chat support.
2. If unresolved via live chat, write to [email protected] with full details.
3. We will provide an initial response within 7 business days of receiving the complaint.
4. Complex matters may take up to 30 days to resolve.

Policy on Changes to Terms and Conditions

7u7b Casino reserves the right to modify these terms and conditions at any time. For significant changes, users will be given advance notice via their registered email or through the platform. Continued use of the platform after the updated terms have been published will be considered acceptance of the new terms.

Applicable Law

These terms and conditions will be governed by applicable law. Any disputes will be resolved through negotiation. Contact our support team:

• Live Chat: Support available in Bengali 24/7.
• Email: [email protected]